TruFusion Enterprise Dashboard

September 2024
Location KPIs - September 2024
LOCATION
Leads
New %
Returning
At Risk
Lifespan
Rating
LOCATION
Company Name
Summerlin
LEADS
49.15%
New
19.91%
RETURNING
25.97%
AT RISK
8.03%
LIFESPAN
185.78
RATING
9.75
LOCATION
Company Name
San Antonio
LEADS
56.60%
New
24.35%
RETURNING
30.32%
AT RISK
8.06%
LIFESPAN
146.51
RATING
9.82
LOCATION
Company Name
West Hollywood
LEADS
41.76%
New
27.24%
RETURNING
18.24%
AT RISK
7.77%
LIFESPAN
175.27
RATING
9.79
LOCATION
Company Name
Blue Diamond
LEADS
39.07%
New
16.90%
RETURNING
23.36%
AT RISK
8.45%
LIFESPAN
167.05
RATING
9.78
LOCATION
Company Name
Coral Gables
LEADS
48.99%
New
39.04%
RETURNING
23.32%
AT RISK
5.38%
LIFESPAN
134.31
RATING
9.77
LOCATION
Company Name
Houston
LEADS
53.86%
New
39.19%
RETURNING
21.13%
AT RISK
5.22%
LIFESPAN
147.21
RATING
9.76
LOCATION
Company Name
Bellevue
LEADS
48.53%
New
21.68%
RETURNING
31.10%
AT RISK
8.88%
LIFESPAN
140.87
RATING
9.75
LOCATION
Company Name
Foundry
LEADS
53.05%
New
22.67%
RETURNING
30.38%
AT RISK
8.18%
LIFESPAN
180.33
RATING
9.74
LOCATION
Company Name
Walnut Creek
LEADS
51.32%
New
21.97%
RETURNING
31.65%
AT RISK
7.08%
LIFESPAN
166.80
RATING
9.71
LOCATION
Company Name
South Austin
LEADS
50.52%
New
22.69%
RETURNING
27.23%
AT RISK
8.93%
LIFESPAN
153.39
RATING
9.71
LOCATION
Company Name
University Village
LEADS
38.91%
New
38.14%
RETURNING
29.07%
AT RISK
6.32%
LIFESPAN
57.25
RATING
9.55
LOCATION
Company Name
San Francisco
LEADS
45.84%
New
30.99%
RETURNING
19.39%
AT RISK
6.62%
LIFESPAN
163.33
RATING
9.61
LOCATION
Company Name
Dubai
LEADS
36.72%
New
51.24%
RETURNING
16.30%
AT RISK
3.61%
LIFESPAN
157.85
RATING
9.65
LOCATION
Company Name
Ballard
LEADS
43.81%
New
24.09%
RETURNING
33.03%
AT RISK
5.75%
LIFESPAN
149.04
RATING
9.70
LOCATION
Company Name
SLT
LEADS
57.92%
New
18.82%
RETURNING
30.86%
AT RISK
8.77%
LIFESPAN
181.92
RATING
9.72
LOCATION
Company Name
Eastern
LEADS
43.13%
New
17.59%
RETURNING
23.66%
Status
7.57%
LIFESPAN
174.49
RATING
9.75
LOCATION
Company Name
Dallas
LEADS
49.02%
New
28.44%
RETURNING
18.94%
AT RISK
7.71%
LIFESPAN
147.13
RATING
9.75
Location KPIs - August 2024
LOCATION
Leads
New %
Returning
At Risk
Lifespan
Rating
LOCATION
Company Name
BODYBAR - Tuscaloosa
LEADS
66.76
New
99.66
RETURNING
47.6
AT RISK
0
LIFESPAN
19.49
RATING
9.14
LOCATION
Company Name
HYLO Fitness - Mt. Pleasant
LEADS
72.29
New
13.7
RETURNING
35.35
AT RISK
10.52
LIFESPAN
274.58
RATING
9.8
LOCATION
Company Name
Modo Yoga - Barrie
LEADS
52.94
New
14.61
RETURNING
36.89
AT RISK
8.23
LIFESPAN
313.03
RATING
9.79
LOCATION
Company Name
Modo Yoga Winnipeg (Central - Donald)
LEADS
67.18
New
16.34
RETURNING
25.74
AT RISK
8.97
LIFESPAN
299.06
RATING
9.6
LOCATION
Company Name
Modo Yoga Winnipeg South (Waverley)
LEADS
75.56
New
27.05
RETURNING
43.8
AT RISK
7.33
LIFESPAN
87.71
RATING
9.67
LOCATION
Company Name
Modo Yoga Thunder Bay
LEADS
65
New
9.04
RETURNING
33.33
AT RISK
17.47
LIFESPAN
238.96
RATING
0
LOCATION
Company Name
Modo Yoga Vaudreuil
LEADS
65.06
New
13.9
RETURNING
45.45
AT RISK
9.21
LIFESPAN
270.56
RATING
0
LOCATION
Company Name
Modo Yoga Hamilton - Stoney Creek
LEADS
57.98
New
15.11
RETURNING
38.04
AT RISK
8.87
LIFESPAN
260.72
RATING
0
LOCATION
Company Name
Modo Yoga Sherwood Park
LEADS
65.62
New
14.25
RETURNING
25.81
AT RISK
8.16
LIFESPAN
330.03
RATING
0
LOCATION
Company Name
Modo Yoga Nanaimo
LEADS
66.84
New
16.87
RETURNING
48.7
AT RISK
10.23
LIFESPAN
274.08
RATING
9.67
LOCATION
Company Name
Modo Yoga North Vancouver
LEADS
74.21
New
19.84
RETURNING
37.4
AT RISK
8.75
LIFESPAN
252.98
RATING
9.55
LOCATION
Company Name
Modo Yoga St. John's
LEADS
58.38
New
12.58
RETURNING
33.75
AT RISK
10.3
LIFESPAN
301.84
RATING
0
LOCATION
Company Name
Modo Yoga Scarborough
LEADS
61.86
New
12.67
RETURNING
62.2
AT RISK
13.45
LIFESPAN
226
RATING
0
LOCATION
Company Name
Modo Yoga Portland
LEADS
81.59
New
16.36
RETURNING
36.88
AT RISK
9.11
LIFESPAN
274.49
RATING
0
LOCATION
Company Name
Modo Yoga Newmarket
LEADS
59.04
New
13.78
RETURNING
46.94
AT RISK
8.3
LIFESPAN
270.45
RATING
0
LOCATION
Company Name
Modo Yoga Montreal
LEADS
79.57
New
21.39
RETURNING
24.73
AT RISK
8.5
LIFESPAN
265.34
RATING
0
LOCATION
Company Name
Modo Yoga Milton
LEADS
66.96
New
17.5
RETURNING
58.1
AT RISK
9.33
LIFESPAN
269.14
RATING
0
LOCATION
Company Name
Modo Yoga Maple
LEADS
81
New
14.97
RETURNING
44.95
AT RISK
9.75
LIFESPAN
284.43
RATING
0
LOCATION
Company Name
Modo Yoga LA (Echo Park)
LEADS
80.78
New
18.7
RETURNING
25.26
AT RISK
9.06
LIFESPAN
272.65
RATING
0
LOCATION
Company Name
Modo Yoga LA (La Brea)
LEADS
77.07
New
31.06
RETURNING
28.33
AT RISK
7.12
LIFESPAN
125.26
RATING
0
LOCATION
Company Name
Modo Yoga Hamilton - Dundas
LEADS
46.72
New
17.79
RETURNING
34.07
AT RISK
7.77
LIFESPAN
290.72
RATING
0
LOCATION
Company Name
Modo Yoga Etobicoke
LEADS
61.79
New
18.73
RETURNING
37.61
AT RISK
8.08
LIFESPAN
204.47
RATING
0
LOCATION
Company Name
Modo Yoga East Vancouver
LEADS
80
New
27.32
RETURNING
29.32
AT RISK
7.72
LIFESPAN
121.22
RATING
9.51
LOCATION
Company Name
Modo Yoga Charlottetown
LEADS
58.21
New
10.51
RETURNING
45.74
AT RISK
9.62
LIFESPAN
308.46
RATING
0
LOCATION
Company Name
Modo Yoga Columbus - Grandview
LEADS
71.58
New
17.78
RETURNING
26.05
AT RISK
7.2
LIFESPAN
321.27
RATING
9.51
LOCATION
Company Name
Modo Yoga Burlington
LEADS
37.29
New
11.39
RETURNING
36.96
AT RISK
10.64
LIFESPAN
288.34
RATING
0
LOCATION
Company Name
Modo Yoga Columbus - Clintonville
LEADS
68.1
New
41.64
RETURNING
28.17
AT RISK
4.99
LIFESPAN
41.81
RATING
9.47
LOCATION
Company Name
Modo Yoga Brooklin
LEADS
33.96
New
6.59
RETURNING
53.33
AT RISK
7.47
LIFESPAN
284.73
RATING
0
LOCATION
Company Name
Modo Yoga Brant
LEADS
70.27
New
15.74
RETURNING
47.06
AT RISK
8.33
LIFESPAN
263.64
RATING
0
LOCATION
Company Name
Modo Yoga NYC
LEADS
79.87
New
18.31
RETURNING
27.37
AT RISK
8.29
LIFESPAN
279.42
RATING
9.73
LOCATION
Company Name
Modo Yoga Brampton
LEADS
63.86
New
18.64
RETURNING
64.86
AT RISK
9.32
LIFESPAN
193.26
RATING
0
LOCATION
Company Name
Modo Yoga Orleans
LEADS
56.06
New
14.17
RETURNING
24.66
AT RISK
11.46
LIFESPAN
259.35
RATING
9.7
LOCATION
Company Name
Modo Yoga Aurora
LEADS
60.87
New
13.61
RETURNING
41.12
AT RISK
7.51
LIFESPAN
279.54
RATING
0
LOCATION
Company Name
Modo Yoga San Diego
LEADS
83.93
New
16.64
RETURNING
40.74
AT RISK
11.71
LIFESPAN
264.06
RATING
9.85
LOCATION
Company Name
BODYBAR - Wicker Park
LEADS
53.06
New
43.55
RETURNING
22.42
AT RISK
4.3
LIFESPAN
162.2
RATING
9.55
LOCATION
Company Name
BODYBAR - Downtown KC
LEADS
53.95
New
28.12
RETURNING
35.65
AT RISK
4.4
LIFESPAN
218.41
RATING
9.62
LOCATION
Company Name
BODYBAR - Dublin
LEADS
49.7
New
25.07
RETURNING
37.78
AT RISK
3.9
LIFESPAN
133.59
RATING
0
LOCATION
Company Name
BODYBAR - West Wichita
LEADS
49.33
New
21.15
RETURNING
40.22
AT RISK
8.05
LIFESPAN
126.34
RATING
9.81
LOCATION
Company Name
BODYBAR - South Overland Park
LEADS
50.64
New
30.39
RETURNING
36.56
AT RISK
6.54
LIFESPAN
158.86
RATING
0
LOCATION
Company Name
BODYBAR - Cascade
LEADS
61.45
New
33.05
RETURNING
29.03
AT RISK
4.48
LIFESPAN
112.82
RATING
0
LOCATION
Company Name
BODYBAR - Elk Grove
LEADS
52.55
New
27.5
RETURNING
43.64
AT RISK
7
LIFESPAN
116.8
RATING
9.7
LOCATION
Company Name
BODYBAR - Reston
LEADS
56.92
New
33.91
RETURNING
32.91
AT RISK
5.58
LIFESPAN
92.02
RATING
0
LOCATION
Company Name
BODYBAR - Orlando SODO
LEADS
53.48
New
37.76
RETURNING
30.4
AT RISK
4.83
LIFESPAN
107.14
RATING
9.73
LOCATION
Company Name
BODYBAR - Greenville
LEADS
41.6
New
41.99
RETURNING
27.32
AT RISK
3.03
LIFESPAN
93.34
RATING
0
LOCATION
Company Name
BODYBAR - North Naples
LEADS
46.09
New
29.07
RETURNING
50
AT RISK
5.42
LIFESPAN
152.39
RATING
0
LOCATION
Company Name
BODYBAR - Eagle
LEADS
50.93
New
21.66
RETURNING
53.42
AT RISK
3.26
LIFESPAN
82.42
RATING
0
LOCATION
Company Name
BODYBAR - Venice
LEADS
44.6
New
21.08
RETURNING
72.09
AT RISK
4.9
LIFESPAN
144.05
RATING
0
LOCATION
Company Name
BODYBAR - East Wichita
LEADS
50
New
18.11
RETURNING
42.47
AT RISK
5.46
LIFESPAN
231.85
RATING
9.74
LOCATION
Company Name
BODYBAR - Osprey
LEADS
48.89
New
13.31
RETURNING
48.65
AT RISK
7.55
LIFESPAN
242.17
RATING
0
LOCATION
Company Name
BODYBAR - Downtown Sarasota
LEADS
47.06
New
27.63
RETURNING
41.32
AT RISK
4.79
LIFESPAN
172.72
RATING
0
LOCATION
Company Name
BODYBAR - Lakewood Ranch
LEADS
48.85
New
24.87
RETURNING
38.57
AT RISK
4.62
LIFESPAN
243.86
RATING
0
LOCATION
Company Name
BODYBAR - Alpharetta
LEADS
56.07
New
16.03
RETURNING
42.67
AT RISK
5.77
LIFESPAN
287.39
RATING
0
LOCATION
Company Name
BODYBAR - Roswell
LEADS
3.77
New
10.9
RETURNING
52.94
AT RISK
8.97
LIFESPAN
158.45
RATING
0
LOCATION
Company Name
BODYBAR - Keller
LEADS
40
New
18.82
RETURNING
35
AT RISK
6.82
LIFESPAN
240.62
RATING
0
LOCATION
Company Name
BODYBAR - Downtown Tampa
LEADS
61.37
New
31.84
RETURNING
40.59
AT RISK
5.24
LIFESPAN
196.87
RATING
0
LOCATION
Company Name
BODYBAR - Pleasant Hill
LEADS
49.17
New
21.46
RETURNING
51.79
AT RISK
6.51
LIFESPAN
148.99
RATING
0
LOCATION
Company Name
BODYBAR - East Cobb
LEADS
60.5
New
20.8
RETURNING
35.23
AT RISK
6.38
LIFESPAN
218.52
RATING
0
LOCATION
Company Name
BODYBAR - Dallas
LEADS
50.59
New
30.86
RETURNING
30.67
AT RISK
4.32
LIFESPAN
241.73
RATING
0
LOCATION
Company Name
FS8 Finsbury Park
LEADS
36.27
New
43.07
RETURNING
47.35
AT RISK
1.31
LIFESPAN
31.08
RATING
9.46
LOCATION
Company Name
F45 Training Finsbury Park
LEADS
43.75
New
21.81
RETURNING
50
AT RISK
7.07
LIFESPAN
153.18
RATING
9.77
LOCATION
Company Name
BODYBAR - Parkway
LEADS
62.65
New
25.58
RETURNING
21.82
AT RISK
3.72
LIFESPAN
114.42
RATING
9.58
LOCATION
Company Name
BODYBAR - Scottsdale Ranch
LEADS
47.79
New
33.33
RETURNING
34.35
AT RISK
5.34
LIFESPAN
117.01
RATING
9.66
LOCATION
Company Name
BODYBAR - Evanston
LEADS
62.02
New
45.44
RETURNING
30.12
AT RISK
2.92
LIFESPAN
103.24
RATING
9.03
LOCATION
Company Name
BODYBAR - Burleson
LEADS
31.94
New
19.39
RETURNING
39.76
AT RISK
7.71
LIFESPAN
103.61
RATING
9.7
LOCATION
Company Name
BODYBAR - Washington Township
LEADS
43.33
New
28.81
RETURNING
35
AT RISK
5.56
LIFESPAN
79.27
RATING
9.85
LOCATION
Company Name
BODYBAR - Fulton Market Chicago
LEADS
49.09
New
39.84
RETURNING
20.59
AT RISK
4.1
LIFESPAN
124.07
RATING
9.58
LOCATION
Company Name
BODYBAR - Bee Cave
LEADS
49.57
New
17.19
RETURNING
46.48
AT RISK
7.26
LIFESPAN
254.45
RATING
9.49
LOCATION
Company Name
BODYBAR - Downtown Salt Lake City
LEADS
52.91
New
28.43
RETURNING
28.57
AT RISK
5.33
LIFESPAN
168.93
RATING
9.56
LOCATION
Company Name
BODYBAR - Plano
LEADS
52.58
New
16.28
RETURNING
36.51
AT RISK
8.79
LIFESPAN
295.77
RATING
9.75
LOCATION
Company Name
BODYBAR - Farmington
LEADS
50.51
New
28.27
RETURNING
25
AT RISK
4.45
LIFESPAN
267.14
RATING
9.7
LOCATION
Company Name
BODYBAR - Tanglewood
LEADS
42.86
New
17.86
RETURNING
54.74
AT RISK
5.08
LIFESPAN
93.04
RATING
9.66
LOCATION
Company Name
BODYBAR - McKinney
LEADS
60.9
New
31.81
RETURNING
38.74
AT RISK
5.73
LIFESPAN
133.51
RATING
9.7
LOCATION
Company Name
BODYBAR - West 7th
LEADS
48.61
New
16.67
RETURNING
35.23
AT RISK
3.98
LIFESPAN
240.22
RATING
9.51
LOCATION
Company Name
BODYBAR - Katy
LEADS
30.59
New
20.93
RETURNING
38.89
AT RISK
5.23
LIFESPAN
189.32
RATING
9.75
LOCATION
Company Name
BODYBAR - Woodforest
LEADS
62.67
New
14.81
RETURNING
63.46
AT RISK
3.99
LIFESPAN
148.38
RATING
9.77
LOCATION
Company Name
BODYBAR - Frisco
LEADS
42.57
New
26.74
RETURNING
28.57
AT RISK
7.64
LIFESPAN
203.32
RATING
9.8
LOCATION
Company Name
BODYBAR - Flower Mound
LEADS
56.98
New
25.2
RETURNING
32.81
AT RISK
6.3
LIFESPAN
221.77
RATING
9.76
LOCATION
Company Name
BODYBAR - Cahaba Heights
LEADS
43.33
New
24.48
RETURNING
35.11
AT RISK
4.95
LIFESPAN
205.8
RATING
9.7
LOCATION
Company Name
Cohasset
LEADS
51.26
New
54.71
RETURNING
71.11
AT RISK
0
LIFESPAN
26
RATING
0
LOCATION
Company Name
Melrose
LEADS
52.11
New
47.48
RETURNING
83.09
AT RISK
0
LIFESPAN
24.18
RATING
0
LOCATION
Company Name
(MDR) West
LEADS
42.62
New
11.15
RETURNING
33.7
AT RISK
8.12
LIFESPAN
254.62
RATING
9.74
LOCATION
Company Name
(MDR) Playa Vista
LEADS
42.62
New
11.15
RETURNING
33.7
AT RISK
8.12
LIFESPAN
254.62
RATING
9.74
LOCATION
Company Name
(MDR) Manhattan Beach
LEADS
42.62
New
11.15
RETURNING
33.7
AT RISK
8.12
LIFESPAN
254.62
RATING
9.74
LOCATION
Company Name
(MDR) East
LEADS
42.62
New
11.15
RETURNING
33.7
AT RISK
8.12
LIFESPAN
254.62
RATING
9.74
LOCATION
Company Name
(MDR) Culver
LEADS
42.62
New
11.15
RETURNING
33.7
AT RISK
8.12
LIFESPAN
254.62
RATING
9.74
LOCATION
Company Name
The Fitness Lab Manotick
LEADS
61.95
New
12.02
RETURNING
75.56
AT RISK
4.47
LIFESPAN
294.33
RATING
9.76
LOCATION
Company Name
The Fitness Lab Leitrim
LEADS
61.95
New
12.02
RETURNING
75.56
AT RISK
4.47
LIFESPAN
294.33
RATING
9.76
LOCATION
Company Name
The Fitness Lab Kanata
LEADS
61.95
New
12.02
RETURNING
75.56
AT RISK
4.47
LIFESPAN
294.33
RATING
9.76
LOCATION
Company Name
The Fitness Lab Beech
LEADS
61.95
New
12.02
RETURNING
75.56
AT RISK
4.47
LIFESPAN
294.33
RATING
9.76
LOCATION
Company Name
Alpha Fit Club (RB, V, WF)
LEADS
38.14
New
12.61
RETURNING
31.28
AT RISK
6.89
LIFESPAN
326.71
RATING
9.84
LOCATION
Company Name
Alpha Fit Club Short Hills
LEADS
68.12
New
12.28
RETURNING
46.88
AT RISK
7.1
LIFESPAN
289.9
RATING
9.89
LOCATION
Company Name
Alpha Fit Club Glen Rock
LEADS
52.31
New
8.96
RETURNING
36.73
AT RISK
7.31
LIFESPAN
299.76
RATING
9.88
LOCATION
Company Name
Alpha Fit Club Princeton
LEADS
79.63
New
22.77
RETURNING
41.18
AT RISK
4.91
LIFESPAN
200.06
RATING
9.79
LOCATION
Company Name
Alpha Fit Club Marlboro
LEADS
80
New
11.74
RETURNING
34.48
AT RISK
5.67
LIFESPAN
259.85
RATING
9.89
LOCATION
Company Name
Alpha Fit Club Basking Ridge
LEADS
83.33
New
12.3
RETURNING
32.26
AT RISK
7.54
LIFESPAN
268.13
RATING
9.81
LOCATION
Company Name
Alpha Fit Club Wayne
LEADS
65.79
New
16.25
RETURNING
36.96
AT RISK
4.95
LIFESPAN
213.7
RATING
9.91
LOCATION
Company Name
Alpha Fit Club Brick
LEADS
87.04
New
26.04
RETURNING
44
AT RISK
6.25
LIFESPAN
118.32
RATING
9.75
LOCATION
Company Name
Alpha Fit Club Belmar
LEADS
80.43
New
28.04
RETURNING
41.51
AT RISK
3.17
LIFESPAN
95.22
RATING
9.85
LOCATION
Company Name
Alpha Fit Club Jersey City
LEADS
71.21
New
27.88
RETURNING
43.27
AT RISK
8.04
LIFESPAN
100.27
RATING
9.84
LOCATION
Company Name
Brickyard
LEADS
87.5
New
70
RETURNING
24.76
AT RISK
2
LIFESPAN
30.96
RATING
9.52
Industry Benchmarks - August 2024
Average
Lead Conv
New %
Returning
At Risk %
Lifespan
Rating
Average
Company Name
TruFusion Enterprise Average
Lead Conv
47.54%
New %
27.35%
Returning
25.53%
At Risk %
7.20%
Lifespan
154.62
Rating
9.74
Average
Company Name
100+ Sections - Dashly X Webflow Template
Blended Modality Average
Lead Conv
55.68%
New %
20.95%
Returning
38.24%
At Risk %
7.47%
Lifespan
144.90
Rating
9.71
Average
Company Name
Analytics Reports - Dashly X Webflow Template
Yoga Average
Lead Conv
64.48%
New %
20.98%
Returning
35.30%
At Risk %
6.60%
Lifespan
140.70
Rating
9.70
Average
Company Name
Analytics Reports - Dashly X Webflow Template
Pilates Average
Lead Conv
50.85%
New %
22.09%
Returning
44.45%
At Risk %
7.65%
Lifespan
146.26
Rating
9.67
Average
Company Name
Analytics Reports - Dashly X Webflow Template
Interval Training Avg
Lead Conv
51.70%
New %
19.77%
Returning
34.98%
At Risk %
8.16%
Lifespan
147.73
Rating
9.75
August 2024| Location Comparison Visualizations
Leads
47.54%
New %
27.35% 
Returning
25.53%
At-Risk %
7.20%
Lifespan
154.62
Rating
9.74

August 2024 | Brand & Location

Brand Insights
1st Time Client Return Rates. This seems like one of the biggest opportunities for the brand. With a 25.53% blended return rate, that is well below the average of any of the individual modalities.

Best Practices. Across the board, Houston seems like the strongest location, with 4 KPIs higher than TruFusion enterprise averages. You may want to give a "Fanchise of the Month Award" to them.
Location Insights
Lead Conversion. SLT And San Antonio were strong in the August summer month. Look into what they did.

1st Time Client Return. However, Ballard, Walnut Creek and Bellevue were able to get clients to return.

Dubai stands out with an outlyingly high New Client Rate but is failing to convert 1st vsits to return visits (within 30 days).

Summerlin. With the highest Avg Lifespan (185 days), Summerlin should be in a strong position, but specific Voice of the Customer feedback indicates challenges that could reduce its success.

August 2024 | Customer Sentiment

TruFusion Sentiment Summary
August 2024

Generally, the brand receives positive feedback from clients.

Pay attention to 5 studios that could be hurting the brand:
Houston, Walnut Creek, Summerlin, Eastern and Blue Diamond

34 instructors across the system may need advising to keep their instruction in alignment with brand goals.

August Summary Stats
Collected Feedback
5,566 surveys
Instructor average score
9.74

August 2024 |  Feedback

Poor
Equipment and Unsanitary Conditions
"Alex is one my favorite instructors. Her classes are always fun and she’s very helpful. It’s unfortunate that the bikes at the Summerlin location are always either breaking or are difficult to adjust. Alex helped me today and I appreciated it very much."

"Simone’s deep yin poses were good. class was very much oversold. hardly any room, people touching everywhere. really makes for a tough experience."

"Paula was an outstanding teacher. The issue is the amount of people jammed into hot cardio classes throwing their sweat on other people. The men aren’t even wearing shirts so their sweat is traveling all over the people around them. This is very unsanitary and uncomfortable. Please reduce the amount of people allotted for classes and require shirts for males in hot cardio environments"

"Eric is great. Welcoming to first timers and to those of us attending for a while. On a related not, one of the two large fans in the spin room has not been working for a while. They are both needed with the amount of heat created in the room. Thx"
Summerlin
Poor
Music
Feedback on instructor Allie Rae. "This is one of the weakest spin classes offered. Musicality is off, all songs have similar, unenthusiastic pace, instruction isn't strong, and there is no energy. Attendance is low, and the 6am spin time could use a revamp and inspiration. Not up to Tru par."
Eastern
Poor
Facilities and Class Control Issues
Multiple concerns about music and sound problems, class atmosphere (e.g. clients using phones), and temperature issues.

--

"Ryan is great! My only suggestion is a better sound system. It’s sometimes hard to hear the instructions."

"Overall a pretty good class. Sadly the heat wasn’t working and the humidity kicked in 1/2 way through. Jaynie’s music kept cutting out. I will definitely take another one of her classes."

"Olivia was great! I would like to mention that there was a couple in the very front of the class where the girl was constantly laughing very loud throughout the class and she was recording her boyfriend on her phone, using Snapchat and being obnoxious. This was very distracting and made me feel uncomfortable with the camera being pointed at me as well. With all this being said, I just want the no phone zone rule to be enforced in classes. Thank you so much."
Walnnut Creek
Poor
Critical Instructor Issue
Instructor Angelica Rubio received critical feedback: "Absolutely not. Avoid. It’s so bad I laughed the entire time. The woman teaching the class kept screaming lock it lock it! You’re not doing shit. It’s not beginner friendly. To top it off the instructor kept saying that the machine sucked. I think it was her first time. At the end of the class she only said “they need to do a better job separating the classes by skill level” I paid $40 to get verbally abused when I get it for free at work. This is so crazy 🤣"
Houston
Poor
Consistency and Mold
"As a day one trufusion member of almost 11 years ago…the consistency of instructor has changed quite a bit. I know cycle was introduced later but as a former athlete and instructor, it’s simply just inconsistent to the brand identity, which just loses authenticity and brand belonging."

Instructor Christian Modelo's KettleBooty class had clients complaining of the moldy smell: “The pads required for the class smelled so bad. It smells moldy and it was so bad it transferred on my mat and self. The workout was not engaging with music or creative.”
Blue Diamond

August 2024 | Tasks

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Summerlin > Follow up on equipment and sanitation issues
 August 2024
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Walnut Creek > Follow up on sound equipment and class control issues
August 2024
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Blue Diamond > Follow up on instructor consistency issue with client and mold smells
August 2024
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Eastern > Urgent conversation with Instructor Allie Rae needed
 August 2024
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Houston > Important to speak to instructor Angelica Rubio
 August 2024
Sophie Moore - Dashly X Webflow Template